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Agents of Automation

Neglected in today's debates about automation and the future of work is any consideration of principal-agent dynamics in the settings most open to technological interventions. Although a crude economic calculus almost always points toward more and more automation, the real world is never as simple as that.

DUBAI – Studies examining how artificial intelligence (AI) and automation will shape our lives – and especially our jobs – in the years and decades ahead have been piling up. The consensus is that the impact will be mixed: many jobs will be eliminated, many will be transformed, and many new ones will be created. But agreement on how many will be eliminated, transformed, or created remains elusive.

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